Send a parcel with an air passenger

Start with the route: enter the departure city, destination and preferred date. Then browse travelers’ flights. On the card, look not only at the cities but also at departure and arrival times, available weight and luggage type — hand luggage or checked baggage. If there is no suitable flight yet, you can use new-flight notifications if this feature is available in the app. Don’t choose someone just because they fly earlier than others: check whether they can take your particular item.

The sender describes the item, states its weight and approximate size and offers a reward. The traveler reviews the offer and decides whether the delivery suits them. If the terms need to change, the parties discuss them in the chat before confirming. For example, a passenger has posted a flight with 8 kg available, but the sender needs to send a 1.5 kg box. The price of that request is agreed separately; it doesn’t have to match the estimated value of all the free space. Agree on the meeting place before departure, the recipient’s contacts and the handover after arrival.

The passenger is responsible for the things they take with them, so the contents can’t be hidden or described vaguely. Before agreeing, check the rules of the airline, airport security and customs in the departure and destination countries. Batteries, liquids, medicines, food, electronics and valuables may be subject to special conditions or bans. Don’t hand over a sealed unknown box asking to “just take it”. The traveler may refuse if the contents, documents or terms raise doubts.

JetJoin has no universal per-kilogram price for all routes: the cost depends on the route, date, weight, volume and the traveler’s offer. Say the sender offers 30,000 ₸ to have a small parcel carried. That is the agreed price of the traveler’s service; the platform fee for the sender is 15% and is shown separately before payment. Compare the total amount, not just the first offer. Extra costs for packaging, getting to the airport and customs charges should be agreed in advance if they arise.

Before meeting, photograph the item and packaging and record the condition, the list of contents and the agreement. Tell the recipient the arrival date and the agreed meeting place. Don’t hand over things the traveler couldn’t inspect, and don’t ask anyone to bypass screening or declaration. If the flight changes, let the other party know as early as possible. JetJoin helps you find the right person and agree on delivery, but it does not replace the requirements of airlines and government authorities.