Who receives parcels in Austria
In Vienna there are staff of international organisations, students at universities and the conservatory, and Russian-speaking families. From Russia they receive documents, sheet music and books, medicines, gifts and children’s things. In winter, skiers head to Salzburg and Innsbruck — you can find a traveler among them too.
JetJoin helps you find someone travelling from Russia to Austria who is willing to take a small parcel. You agree directly, and the platform protects the payment.
Route and meeting
Travelers fly to Austria with transfers — via Istanbul, Belgrade and other hubs — and most often land at Vienna Schwechat Airport. An express train runs from there to central Vienna, so a station is a convenient meeting point.
If the recipient lives in Salzburg or Innsbruck, search for a trip there or agree that they will come to Vienna.
What Austrian customs will let through
Austria applies EU rules: meat and dairy from non-EU countries may not be brought in, plants need documents, and medicines are allowed in personal quantities with a prescription.
EU sanctions rules restrict the import of certain goods of Russian origin, so send documents, books, clothes and inexpensive gifts.
How to prepare the parcel
Describe the contents and upload photos and videos of the items and packaging to JetJoin. Documents go in a rigid folder with scans; sheet music and books in a sturdy bag.
Don’t hand over closed boxes or cash.
Price and payment
You offer a reward, and the traveler agrees or names their own amount. JetJoin’s sender fee is 15%.
All users go through an identity check. The traveler photographs the parcel when taking it and enters the confirmation code when handing it to the recipient in Austria — only then is the payment charged.
Find a traveler from Russia to Austria
Enter the departure and destination cities in JetJoin, choose a suitable trip and offer your own reward. The sender fee is 15%, and the money is charged to your card only after the traveler confirms delivery with a code.
Find a traveler — in the JetJoin app:
Frequently asked questions
Where is it easiest to meet in Vienna?
Most often at Schwechat Airport or a central station — the express train runs there from the airport.
Can I send Russian food?
Meat and dairy — no. Factory-packed sweets and tea are usually fine.
Can I send documents for studying in Vienna?
Yes. Make scans and send the originals in a rigid folder.
Can I send medicines?
Only for personal use, in packaging and with a prescription.
What if nobody is travelling?
Turn on “Notify me about a new flight” — there are more trips to Austria in winter.

