What people send from Canada to Kazakhstan
Kazakhs in Canada often send home gifts for their parents, children’s clothes, books, cosmetics and vitamins for personal use, as well as documents. Some fly home on holiday and can take someone else’s parcel; others are looking for such a person. JetJoin helps them find each other.
The platform does not take parcels into a warehouse or calculate a rate like a cargo company. A traveler publishes a trip from Canada to Kazakhstan and their free weight, you propose a reward, and then you agree directly.
Crossing the ocean: transfers
Flights from Toronto or Vancouver to Almaty and Astana usually involve transfers and take more than a day. Ask the traveler where the transfer is and whether baggage is re-checked: this determines where your parcel will be and which rules apply.
Arrange the handover in Canada before the traveler leaves for the airport, with time to spare. In Kazakhstan, the recipient should meet the traveler on the day of arrival or the next day at an agreed place.
Import into Kazakhstan: personal-use allowances
As an EAEU member, Kazakhstan applies duty-free allowances for personal-use goods. Gifts and items in reasonable quantities usually pass without problems, while several identical new products may look like goods for resale — those are not sent via travelers.
Send vitamins and medicines in factory packaging and in quantities for one person; include a prescription for prescription drugs. When leaving Canada, check the restrictions on cash and cultural property.
Packaging and description
Upload photos and videos of the contents and packaging to JetJoin and list the items. Keep receipts for new purchases — they help if the value is questioned at the border.
Pack syrup, cosmetics and other liquids tightly and warn the traveler: only small bottles can go in cabin baggage, the rest will travel in checked baggage.
How much it costs and how to pay
You propose the reward, and the traveler agrees or names another amount. The bulkier the parcel, the more space it takes on a long flight — keep that in mind. JetJoin’s sender fee is 15%.
All users go through an identity check. The traveler photographs the parcel when taking it and enters the confirmation code after handing it to the recipient in Kazakhstan — only then is the payment charged.
Find a traveler from Canada to Kazakhstan
Enter the departure and destination cities in JetJoin, choose a suitable trip and offer your own reward. The sender fee is 15%, and the money is charged to your card only after the traveler confirms delivery with a code.
Find a traveler — in the JetJoin app:
Frequently asked questions
Can I send maple syrup from Canada?
Yes, if the traveler agrees. It is a liquid, so it will travel in checked baggage in sealed packaging.
Can I send vitamins to my parents?
In personal-use quantities and factory packaging. Large batches of identical bottles are not sent via travelers.
Which Kazakh city will the parcel arrive in?
Wherever the traveler is flying — most often Almaty or Astana. Search for a trip to the city you need.
Who sets the price?
You propose a reward, and the traveler accepts it or discusses another amount. JetJoin’s sender fee is 15%.
What if there is no suitable trip?
Turn on “Notify me about a new flight”. There are usually more trips to Kazakhstan before summer and New Year.

