What people send home from China
From China to Kazakhstan, people most often send personal purchases, gifts for relatives, clothes, documents and belongings of students finishing their studies. Many fly home for holidays or vacations and are happy to take a small parcel — JetJoin helps you find them.
It is important to separate a personal parcel from a business purchase. Travelers carry things for you and your family; goods for sale, wholesale batches and shop samples require customs clearance and are sent via cargo or a carrier.
Flights to Almaty and other cities
There are direct flights from Urumqi, Beijing and Guangzhou to Almaty, while to Astana and other Kazakh cities travelers often fly with a transfer. Search for a trip to the recipient’s city and ask the traveler when and where it is convenient to meet after arrival.
In China, arrange the handover in advance and close to the traveler’s route. Exchange contacts in a messenger they can use in both China and Kazakhstan.
Import into Kazakhstan: personal or goods
Kazakhstan applies EAEU duty-free allowances for personal-use goods. One or two items for yourself or as a gift usually raise no questions. Several identical new items — say, five identical phones or ten pairs of the same shoes — look like goods for sale, and such parcels are not sent through JetJoin.
Keep receipts or order screenshots: if the value is questioned at the border, the traveler can confirm it. Discuss electronics with batteries, power banks and liquids in advance — airlines have separate rules for them.
How to prepare the parcel
Take purchases out of large online-shop boxes: a compact item is easier for the traveler to take and easy to show at inspection. Upload photos and videos of the contents and packaging to JetJoin.
Don’t hand over items whose composition you don’t know yourself, and don’t ask the traveler to understate the value or hide the contents — they are the one answering at the border.
How much it costs and how to pay
You propose the reward, and the traveler agrees or discusses another amount. JetJoin’s sender fee is 15%, and the total is shown in the app before you confirm.
The traveler photographs the parcel when taking it and enters the confirmation code when handing it to the recipient in Kazakhstan. Only then is your card charged, and all users go through an identity check.
Find a traveler from China to Kazakhstan
Enter the departure and destination cities in JetJoin, choose a suitable trip and offer your own reward. The sender fee is 15%, and the money is charged to your card only after the traveler confirms delivery with a code.
Find a traveler — in the JetJoin app:
Frequently asked questions
Can I send purchases from Chinese online marketplaces?
Yes, if they are personal-use items in reasonable quantities. Wholesale batches are not sent via travelers.
Can I send a new phone?
One phone for personal use — yes, if the traveler agrees. Several identical new devices count as goods.
Where in Kazakhstan can the parcel be received?
In the traveler’s arrival city — most often Almaty, sometimes Astana or other cities.
Can I send a student’s belongings after graduation?
Yes, personal items, books and documents are a suitable parcel. Discuss the weight in advance: baggage space is limited.
What if nobody is flying right now?
Turn on “Notify me about a new flight”. There are usually more trips before holidays and vacations.

