What people send home from the UK
From the UK to Kazakhstan, people most often send what is easier to buy there: English books and textbooks, British cosmetics and clothing, gifts for relatives, and documents — diplomas, certificates and apostilled papers. Students and employees staying in London or Edinburgh send home things that didn’t fit in their own suitcase.
On JetJoin you can find someone flying from the UK to Almaty, Astana or another Kazakh city. The platform does not carry anything itself and is not a cargo service: the traveler takes a small permitted parcel in their baggage, and you agree on the terms directly.
How to find a traveler and arrange the meeting
Find a trip from the right British city in the app and send the traveler an offer: what you are sending, how much it weighs and what reward you propose. Most of these flights involve a transfer, so ask about the route in advance and whether the item will go in cabin or checked baggage.
In the UK, arrange the meeting with plenty of time before the traveler leaves for the airport — especially in London, where getting to Heathrow or Gatwick can take over an hour. In Kazakhstan, it is easiest for the recipient to meet the traveler in the arrival city, usually on the day of arrival or the next day.
Purchases from British shops: what to consider
If you are sending a new item, keep the receipt: it helps confirm the value if customs has questions. As an EAEU member, Kazakhstan applies duty-free allowances for personal items; several identical new products may look like goods for resale, and those are not sent via travelers.
Batteries, laptops and phones are allowed, but the traveler must know about them in advance: spare batteries and power banks travel only in cabin baggage. Perfume and cosmetics in large bottles fall under the liquids rules.
Apostilled documents and original papers
Diplomas, transcripts and apostilled papers are best sent in a rigid folder, without folding. Scan every page before the handover and agree on exactly who will receive the documents in Kazakhstan.
The traveler photographs the parcel when taking it — this records its condition. At the meeting, the recipient can compare the contents with the photos you uploaded to the app.
How much it costs and how payment works
You propose the reward yourself, and the traveler accepts it or discusses another amount. An envelope with documents usually costs less than a box of purchases. JetJoin’s sender fee is 15%, and the total is shown in the app before you confirm.
Your card is charged only after the traveler hands the parcel to the recipient and enters the confirmation code. All users go through an identity check, and you can leave a review after delivery.
Find a traveler from the UK to Kazakhstan
Enter the departure and destination cities in JetJoin, choose a suitable trip and offer your own reward. The sender fee is 15%, and the money is charged to your card only after the traveler confirms delivery with a code.
Find a traveler — in the JetJoin app:
Frequently asked questions
Can I send sale purchases from London?
Yes, if they are a few items for personal use. Several identical new products may count as goods for resale — those are not sent via travelers.
Can I send an apostilled diploma?
Yes. Put it in a rigid folder, make a scan and tell the traveler who the recipient in Kazakhstan is in advance.
Which Kazakh city can the parcel go to?
Wherever the traveler is flying: most often Almaty or Astana. Search for a trip to the arrival city you need.
Can I send a laptop?
Yes, if the traveler agrees. Tell them the model in advance: laptops usually travel in cabin baggage because of the lithium battery.
What if there is no suitable flight?
Turn on “Notify me about a new flight” and check nearby dates — there are usually more trips before holidays and university breaks.

