What people send from the USA to Kazakhstan
From America, people most often send home gifts for parents, children’s clothes, vitamins and cosmetics for personal use, books and documents — for example, American diplomas or family papers. A friend may fly to Kazakhstan once a year, and JetJoin helps you find a traveler on the date you need.
The platform connects the sender with a traveler flying from the USA to Almaty, Astana or another city. It is not cargo or a postal service: no warehouse and no rate, just an agreement between two people.
Route and meeting
The flight from the USA to Kazakhstan involves a transfer and takes about a day. Ask the traveler which city they are flying through and whether baggage is re-checked — this determines which rules apply to your parcel.
Hand over the parcel before the traveler leaves for the airport, with time to spare. In Kazakhstan, it is easiest for the recipient to meet the traveler on the day of arrival in Almaty or Astana.
Purchases from American shops
As an EAEU member, Kazakhstan applies duty-free allowances for personal items. One or two purchases for yourself or as a gift are fine; several identical new items look like goods for sale and are not sent via travelers.
Keep the receipts. Send vitamins in factory bottles and in personal-use quantities. Discuss phones, laptops and power banks in advance: batteries travel in cabin baggage.
Packaging and description
Take items out of large online-shop boxes to keep the parcel compact. Upload photos and videos of the contents and packaging to JetJoin and list the items.
Send documents and diplomas in a rigid folder. Don’t put cash or items whose origin you can’t explain in the parcel.
Price and payment
You propose the reward, and the traveler accepts it or discusses another amount. JetJoin’s sender fee is 15%.
The traveler photographs the parcel when taking it and, after handing it to the recipient in Kazakhstan, enters the confirmation code — only then is your card charged. All users go through an identity check.
Find a traveler from the USA to Kazakhstan
Enter the departure and destination cities in JetJoin, choose a suitable trip and offer your own reward. The sender fee is 15%, and the money is charged to your card only after the traveler confirms delivery with a code.
Find a traveler — in the JetJoin app:
Frequently asked questions
Can I send vitamins from the USA?
Yes, in factory packaging and in personal-use quantities. Large batches of identical bottles are not sent.
Can I send an iPhone to relatives?
One phone for personal use — yes, if the traveler agrees. Several identical new phones count as goods.
Can I send an American diploma?
Yes. Put it in a rigid folder, make a scan and give the traveler the recipient’s details.
Which Kazakh city will the parcel arrive in?
The traveler’s arrival city — most often Almaty or Astana.
What if there is no suitable trip?
Turn on “Notify me about a new flight”. There are more trips to Kazakhstan in summer and before New Year.

